Turnaround Times
Dear BFFs,
We know you need high quality products with a quick delivery so we're happy to offer a 48 hour turnaround time on all orders featuring less than 5 line items DURING NON-HOLIDAY SEASONS (January through mid October). This means we will ship your order within two business days after you place your order. We're printers, not magicians so there are a few exceptions to this rule, including:
- Foil Stamped Cards: Since we have to order a die for these cards, they require a 7 day turnaround.
- Orders with 5-9 line items: We will do our best to get these orders out in 48 hours, but they can take up to 72 hours to manufacture.
- Orders with 10+ line items: Again, we do our best to get these orders out as quickly as we can, but they can take more than 72 hours to ship.
- Print + Foil Journals: These products require 3 press runs, so the turnaround time is 4 business days.
We ship from San Jose, CA, so orders to the East Coast can take 5-6 business days to arrive depending on the shipping method you choose at checkout.
From October 15 through January 1st, we have a 3 day production time plus shipping time. We are always working to get orders out as fast as possible and if it's ready in less than 3 days, it will ship earlier.
Thanks for making it possible for us to what we do.
XOXO, Your besties at SHQ